To make an exchange on an item purchased online, follow the same process for returns as noted here, and simply note which items are requested to be exchanged.
We aim to process all returns and exchanges within 14 days of arrival back at our warehouse. As soon as your parcel has been processed, our returns team will be in touch to confirm.
If you have requested an exchange this will be sent free of charge. Should the size not be available to send from our warehouse, a refund will be issued back to your original method of payment and you will be notified by email.