A payment can be declined for a number of reasons, by failing security checks put in place by the bank provider, not Slater Menswear directly.
The most common issues are below:
Insufficient Funds
The account did not have sufficient funds to cover the transaction amount at the time of the transaction – subsequent attempts at a later date may be successful.
Expired Card
Card is expired. The customer will need to use a different payment method.
Invalid Credit Card Number
The customer entered an invalid payment method or made a typo in their credit card information. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
Invalid Expiration Date
The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
Card Issuer Declined CVV
The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.
Declined
The customer's bank is unwilling to accept the transaction. For credit/debit card transactions, the customer will need to contact their bank for more details regarding this generic decline; if this is a PayPal transaction, the customer will need to contact PayPal.
Address Verification and Card Security Code Failed
Both the AVS and CVV checks failed for this transaction. The customer should contact PayPal for more information or use a different payment method.
In order to place a successful order we recommend you can either:
- Check your card details are correct - billing address, phone number, card number and security code.
- Use a different card or payment method.
- Contact your bank to confirm the issue with making a payment.
If multiple orders are attempted and fail, the security system will block any further attempts for a period of 24hrs and as a result will automatically be declined. In this case, you should contact your bank directly to query the payment decline.